Is this a stain or is it etched?
If it won't wipe away or looks like it's in the stone rather than on top, it's usually etching. Etching happens when acidic liquids like wine, citrus, or some cleaners eat into the surface. A stain sits in the pores. Etching is actual surface damage. We can tell the difference on-site and explain what we're seeing.
Why does my shower look cloudy even after cleaning?
That can be mineral scale or soap residue, and it can also include etching. Southern Nevada water is very hard, so deposits are common, but a raised crust is different from a smooth dull etch. Cleaning removes residue; honing and polishing address damage in the finish.
Why should I hire a professional instead of using a DIY product?
Countertops are usually one of the most expensive purchases in a home, and they're the centerpiece of your kitchen. Some things are just not worth the risk of DIYing. Our technicians are IICRC-certified stone restoration specialists who train other professionals in these techniques. We're fully insured and follow the latest industry best practices. Store-bought 'marble polish' sprays are coatings that build up and cause problems later. Professional honing with diamond abrasives actually removes the damage rather than covering it up.
What should I stop using that's making it worse?
Avoid vinegar, lemon juice, abrasive powders, and unverified bathroom cleaners. Use a pH-neutral stone cleaner or plain water with a clean microfiber cloth for daily wiping, then dry the surface.
What is the difference between marble cleaning and polishing?
Cleaning removes soil, soap film, mineral scale, and residue sitting on the surface. Polishing addresses a smooth dull area, fine scratches, or etching in the finish. We clean first so we do not polish over buildup, then use a test spot to confirm whether the surface needs honing, polishing, or only maintenance cleaning.
Do you repair marble tables and furniture tops?
Yes. Marble table repair often means removing etch marks, blending scratches, repairing small edge chips, and matching the surrounding honed or polished finish. We inspect the slab, edge profile, structural condition, and any existing coating before recommending surface restoration or explaining when a deeper repair is needed.
Can you polish onyx as well as marble?
Yes, but onyx needs a separate assessment because it is translucent and can be more delicate than typical marble. We check the finish, thickness, lighting or backlighting, cracks, resin, and water marks before using controlled polishing or restoration methods. We do not treat every onyx surface like a standard marble countertop.